Privacy Policy
Your privacy matters to us. Learn how we protect your information.
Last Updated: February 2026
Migration Overseas, headquartered in Vadodara, Gujarat, India, is committed to protecting your privacy and complying with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and other applicable data protection laws. As an immigration consultancy serving clients throughout the world, we also respect data protection principles of jurisdictions where our clients reside, including the EU GDPR, UK GDPR, Canada's PIPEDA, and Australia's Privacy Act 1988, to the extent applicable.
1
Information We Collect
We collect information necessary for providing immigration consultancy services:
- Personal Identification: Full name, date of birth, gender, nationality, passport details, Aadhaar number (where applicable), PAN card details, photographs, and marital status.
- Contact Information: Email address, phone number (including WhatsApp), residential address, and emergency contact details.
- Professional & Educational: Qualifications, degrees, work experience, certifications, language test scores (IELTS, PTE, TOEFL, CELPIP, TEF), and occupation details.
- Financial Information: Bank statements, income proof, tax returns (ITR), and payment details processed through authorized payment gateways.
- Immigration-Related: Previous visa applications, travel history, immigration status, refusal history, medical reports, and police clearance certificates.
- Communication Data: Records of emails, WhatsApp messages, phone calls, and in-person consultation notes.
- Technical Data: IP address, browser type, device information, cookies, and website analytics.
- Partner Institute Data: Where you are referred by our partner institutes — whether directly or indirectly through our associates — we may receive your basic contact and eligibility information with your prior consent.
Note: We only collect information necessary for providing immigration consulting services and improving your experience.
2
How We Use Your Information
We use your data strictly for the following purposes:
- Service Delivery: Processing visa applications, conducting eligibility assessments (CRS scores, points-based assessments), documentation, and personalized immigration advice for worldwide destinations.
- Communication: Responding to inquiries, appointment reminders, application status updates, and immigration policy changes.
- Partner Coordination: Sharing necessary information with partner institutes — both direct partners and indirect partners through our associates — to facilitate your immigration, education, or settlement, with your express consent.
- Legal Compliance: Meeting regulatory requirements under Indian law and destination country laws, cooperating with government authorities (IRCC, DHA, UKVI, USCIS) when legally required.
- Service Improvement: Analyzing usage patterns to enhance our website and services.
- Marketing: Sending immigration news, policy updates, and offers only with your explicit consent, withdrawable anytime.
Your Control: Opt-out of marketing anytime by emailing info@migrationoverseas.com or using the unsubscribe link.
3
Sharing and Disclosure
We do not sell, trade, or rent your personal information. We share data only in these circumstances:
- Immigration Authorities: Submitting application details to relevant immigration departments, embassies, and high commissions as authorized by you.
- Partner Institutes & Associates: Sharing relevant information with partner educational institutions, settlement providers, and affiliated consultants — whether direct or indirect via our associates. Partner institutes can be direct as well as indirect via our associates.
- Service Providers: Engaging trusted providers for IT support, payment processing, document translation, medical examinations, and credential evaluation, bound by confidentiality agreements.
- Legal Obligations: Disclosing information when required by law, court order, or government request under applicable jurisdiction.
- International Transfers: As an India-based company serving clients globally, your data may be transferred to countries outside India for your immigration application, with appropriate safeguards.
4
Data Security
We implement comprehensive security measures:
- Encryption: SSL/TLS technology for data transmission; encryption at rest for sensitive documents.
- Access Controls: Role-based access with strong authentication for authorized personnel only.
- Secure Storage: Industry-standard firewalls, intrusion detection, and regular security patches.
- Physical Security: Restricted access areas for client files at our Vadodara office.
- Audits & Training: Periodic security assessments and staff training on data protection.
Commitment: While no internet transmission is 100% secure, we continuously improve our security measures.
5
Data Retention
- Active Clients: Throughout engagement and 7 years after completion, per Indian regulatory requirements.
- Prospective Clients: Assessment form data retained up to 2 years from last interaction, unless earlier deletion requested.
- Legal & Tax Records: Retained as required under the Income Tax Act, 1961, and GST regulations.
After the retention period, data is securely deleted or anonymized.
6
Your Rights
Depending on your jurisdiction, you may have these rights:
- Access: Request a copy of personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Withdraw Consent: Withdraw consent for marketing or data processing anytime.
- Data Portability: Request data in a structured, machine-readable format (where applicable under GDPR/UK GDPR).
- Lodge a Complaint: File a complaint with the relevant data protection authority.
To exercise your rights, email info@migrationoverseas.com or visit our Vadodara office.
7
Cookies & Tracking
Our website uses cookies for functionality, analytics (Google Analytics), and relevant content display. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.
8
Third-Party Links
Our website may link to government immigration portals, educational institutions, language testing services, and partner organizations. We are not responsible for their privacy practices and encourage you to review their policies.
9
Children's Privacy
Our services are not directed at individuals under 18. We collect minor dependents' information only through and with the consent of their parent or legal guardian.
10
Grievance Officer
In accordance with the Information Technology Act, 2000:
Migration Overseas Grievance Officer
101 Smeet Complex, Above First Cry, Near Genda Circle, Alembic Main Road, Vadodara - 390023, Gujarat, India
Email: info@migrationoverseas.com | Phone: +91 93282 83097
Hours: Mon-Sat, 10:30 AM - 7:30 PM IST
Grievances will be addressed within 30 days of receipt.
11
Policy Changes
We may update this Privacy Policy to reflect changes in practices or legal requirements. Changes will be posted here with a revised date. Continued use of our services constitutes acceptance of updated terms.
